Our accredited hospitality skills programmes, certificate programmes (learnerships)
and full qualifications are now available online using a blended learning approach.

Why Companies Should Choose Training & Development Programmes

Training and development refer to educational activities within a company created to enhance the knowledge and skills of employees while providing information and instruction on how to better perform specific tasks.

Knowledge is power

but training and development is often a key area for debate in many boardrooms.

The most important benefits of training are:

  • To keep up with
    industry changes.

  • To be in touch with all the latest
    technology developments.

  • To stay ahead
    of competitors.

  • To be able to recognise
    weaknesses and skill gaps.

  • To retain human capital
    (not, if we train, we will lose!) – training increases job satisfaction levels.

It also prevents competitors from taking away your best employees by offering training incentives and providing internal promotion opportunities. Employing new staff involves high recruitment
costs and hiring fees. However, with ongoing training, your existing staff can become more eligible for internal promotions. Unlike new staff, you can guarantee they have a complete
knowledge of your business, the correct skill set and are people that you know and trust.

The current
buzzwords in choosing
training programmes:


A wise man once said that specialisation is for insects rather than people, but while there’s a place for specialists, there are also huge advantages to be found in having a multi-skilled workforce - being able to call on trained staff that you know and trust rather than relying on outside consultants or labour brokers when the need arises. Multi-skilling is a skill that is extremely beneficial to organisations that must cope with fast-paced, reactive environments (most commonly every business nowadays).


Upskilling is a workplace trend that facilitates continuous learning by providing training programmes and development opportunities that expand an employee's abilities and minimise skill gaps. Upskilling focuses on improving current employees' skill sets, usually through training, so they can advance in their jobs and find different roles and opportunities within the company.


Reskilling refers to replacing an employee's outdated skills with new skills that meet the needs of the changing market. Reskilling often requires an employee to be sent back to college or a trade school to earn a degree or certification in a different field.

How do you choose a suitable
training and
development programme?


Ask yourself these questions:

What are your training needs?

What are the training needs of your company, or your staff?

Why do you need training?


Your first step would be to do a Training Needs Analysis! A Training Needs Analysis would place the focus on your, or your organisation’s goals and objectives, helping you to determine the tasks and people needed to reach those goals and ultimately, the objectives. And then, implement the training ensuring that you choose the right training provider – someone you can trust like you trust your investor or bank where you would invest your money.


First hotel school in South Africa to fully implement blended learning since 2017.


All-inclusive study fees: full uniform, equipment kit and fun filled 1st year teambuilding camp included.


High employment rate: coaching and mentorship provided by CHS team.


Guaranteed work integrated learning (WIL) at a variety of reputable hospitality training establishments.


We believe in multiskilling our students, a requirement of the workplace in this new normal.

CHS Courses

Skills Programmes


National Certificates


Occupational Certificates


Moments of Magic
Guest Relations Programme


CHS Hotel School